FAQs: TRF App Overview
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Q: What is TRF App?
A: TRF App is a dedicated iPad application that replaces traditional paper-based release forms with a streamlined digital solution. TRF will be available on other platforms soon, starting with Android devices.
Link to an article explaining TRF App in detail
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Q: Can I see an example waiver of a Tattoo Release Forms App Waiver?
A: Yes, you can see one here in our Knowledge Base and inside TRF app. Go to>Settings>Main Menu>Example TRF Waiver. Read more
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Q: Who is TRF App for?
A: TRF caters to tattoo artists and studios of all sizes, from solo artists to large-scale franchises.
Link to an article about TRF App's target users
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Q: Is TRF App customizable?
A: Absolutely! TRF is fully customizable to fit the specific needs of your studio or individual practice. You can easily adjust settings and features within the app itself.
Link to an article about TRF App customization options
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Q: How does TRF benefit me?
A: TRF offers several key benefits:
- Paperless Workflow: Eliminate the hassle of managing stacks of paper forms.
- Increased Efficiency: Streamline your client onboarding process.
- Enhanced Organization: Easily search and retrieve client tattoo release forms.
- Improved Client Experience: Provide a professional and modern experience for your clients.
- Legal Protection: Ensure you have legally sound and adequately documented client consent.
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Q: Can I scale TRF to fit my studio's growth?
A: Yes, TRF is incredibly scalable. Whether you're a solo artist or part of a large studio, you can easily adjust the app's features and settings to accommodate your needs. Read More
FAQs: TRF App Flows
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Q: What are TRF App Flows?
A: TRF App Flows are sequences of screens designed to guide different users through specific tasks within TRF app. This approach simplifies the user experience by providing targeted access to relevant features.
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Q: How do Flows reduce the learning curve?
A: Users only need to learn the flows relevant to their jobs by focusing on role-specific tasks, minimizing onboarding stress.
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Q: Which flows do Tattoo Clients use?
A: Tattoo clients primarily use the New Client Flow and Returning Client Flow.
Link to articles on - New Client Flow
- Returning Client Flow
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Q: Which flows do Tattoo Artists use?
A: Tattoo artists use the Artist Notes Pane Flow, Returning Client Flow, Save for Later Flow, and Main Menu Flow.
Link to articles on - Artist Notes Pane Flow
- Returning Client Flow
- Save for Later Flow
- Main Menu Flow
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Q: Which flows do Client-facing Studio Staff use?
A: Client-facing studio staff use the Main Menu Flow, New Client Flow, Artist Notes Pane Flow, Save for Later Flow, and Returning Client Flow.
Link to articles on - Main Menu Flow
- New Client Flow
- Artist Notes Pane Flow
- Save for Later Flow
- Returning Client Flow
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Q: Which flows do Studio Management primarily work in?
A: Studio management primarily focuses on the Initial Setup Flow, Main Menu Flow, and Settings Flow, although they have access to all flows.
Link to articles on - Initial Setup Flow
- Main Menu Flow
- Settings Flow
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Q: Which flow do Health Departments and Legal Teams use?
A: Health Departments and Legal Teams primarily use the TRF Cloud Folder Flow to access waivers.
Link to an article on TRF Cloud Folder Flow
FAQs: Initial Setup Flow
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Q: Who should perform the initial setup of the TRF app?
A: The party with majority ownership and liability for the studio should perform the initial setup. This ensures accuracy and accountability.
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Q: What information is recommended to gather before starting the setup process?
A: While TRF requires minimal information for setup, we recommend gathering more comprehensive information to enhance compliance. Examples of recommended information can be found here
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Q: Do I really have to link a cloud service during setup?
A: TRF app won't function without a cloud link, as there will be no place to put the waivers and reports it generates. Learn More About the Cloud Tab
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Q: What is the initial passcode?
A: Starting your TRF App, the password for both the Master and the Artist panes is 1, 2, 3, 4. These can be easily changed to fit your studio's needs under the Setting's Flow. You can learn more about changing the passcodes here Settings Flow>Studio Tab
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Q: Why is accuracy important as I set up TRF app?
A: Accuracy is essential because the information entered during setup populates the waivers generated by TRF. These waivers are designed to keep your studio in compliance and may be crucial in case of legal or health department issues.
Settings Flow>Studio Tab
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Q: What is the minimum information required for TRF app setup?
A: The minimum required information includes the studio name (both popular and legal), at least one artist's name, and at least one enabled and linked cloud service.
Settings Flow>Studio Tab
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Q: What if I don't link a cloud service during setup?
A: TRF app won't function without a cloud link, as it will have no place to put the waivers and reports it generates.
Settings Flow>Studio Tab -
Q: How does the initial setup information relate to the waivers TRF generates?
A: The information entered during the initial setup directly populates the waivers generated by TRF. This ensures the waivers contain accurate and relevant details about your studio and artists.
Settings Flow>Studio Tab
FAQs: Main Menu Flow
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Q: How do I access the Main Menu in the TRF app?
A: You can access the Main Menu by tapping the Menu Icon, represented by three stacked lines in the top right corner of the screen.
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Q: What features are available in the Main Menu?
A: The Main Menu provides access to the following categories: Settings, Subscriptions, About Voluta Digital, Knowledge Base and Support, and Privacy Policy.
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Q: What does the "Settings" category in the Main Menu do?
A: The "Settings" category allows studio management to customize various aspects of the TRF app.
Link to an overview article on TRF app Settings
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Q: How are the settings organized within the "Settings" category?
A: The settings are organized into six intuitive tabs for easy navigation and customization.
Link to an article detailing the six Settings tabs
FAQs: Subscriptions
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Q: What can I do in the Subscriptions pane?
A: The Subscriptions pane allows studio management to choose a monthly TRF subscription level, restore previous subscriptions, and view Apple’s Terms and Conditions.
Link to an article explaining the Subscriptions pane
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Q: Can I change my TRF subscription level?
A: Yes, studios can upgrade or downgrade their subscription at any time.
Link to an article about managing TRF subscriptions
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Q: Who can access the Subscriptions interface?
A: Only studio management with the Master Passcode can access the Subscriptions interface. Artist passcodes will not work.
Link to an article about user roles and access in TRF
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Q: How do I restore a previous TRF subscription on a new device?
A: To restore a subscription:
Link to an article with step-by-step instructions on restoring subscriptions
1. Tap "RESTORE SUBSCRIPTIONS."
2. You will be prompted for your Apple ID password.
3. Once entered, Your valid subscription will be activated on the new device. You can verify this on the SUBSCRIPTIONS screen.
FAQs: Knowledge Base and Support
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Q: How can I access the TRF Knowledge Base (KB)?
A: There are two ways to access the TRF Knowledge Base (KB):
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Within the TRF app: The KB is readily available anytime within the TRF app for artists and studio staff – no passcode required! You can search support articles or submit a request for human support directly from the app.
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On the Voluta Digital website: The KB is also publicly available on the Voluta Digital website at tattoorealeaseformsapp.com
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Q: Does TRF offer phone support?
A: Currently, TRF offers email support rather than phone support. This allows for a more thorough exchange of information, as you can describe your issue, attach screenshots if necessary, and receive a detailed response from our support team.
Link to article about email support
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Q: Who staffs the TRF support team?
A: The TRF support team comprises real tattoo artists, not bots! They understand the challenges you face in the studio and are dedicated to helping you resolve issues efficiently.
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Q: How can I submit a support request?
A: If you can't find the answer to your question in the KB, you can easily submit a support request directly within the TRF app. This allows you to connect with our human support team for personalized assistance.
Link to article about submitting a support request -
Q: What if I need a setting and don't see it listed?
A: TRF App was built for tattoo artists by a tattoo artist, and we're here to ensure that all your needs are met. If you have a setting that you'd like to see but are unable to find it, we'd love to help. If the setting exists, we can point you in the right direction. If it doesn't, we'd love to hear your feedback on how we can improve our App. Please feel free to shoot us an email at answers@volutadigtial.com, and we will do everything in our power to consider your improvement.
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Q: Where can I find the TRF Privacy Policy?
A: The Voluta Digital and TRF Privacy Policy is always publicly accessible on this very page. You can tap the link to read the complete terms and conditions. tattoorealeaseformsapp.com
FAQs: STUDIO Tab in TRF Settings
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Q: Who can access the TRF app Settings?
A: Only studio management with the Master Passcode can access the Settings. Artist passcodes will not work.
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Q: What happens if I lose my Master Passcode?
A: If the Master Passcode is lost, TRF app must be uninstalled and downloaded again. Therefore, it is crucial to keep the Master Passcode in a safe place.
Link to article about changing the Master Passcode
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Q: How do I change the Master Passcode?
A: The default Master Passcode is 1234. You can change it within the Settings. This code grants access to all features and is intended for management only.
Link to article about changing the Master Passcode
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Q: How do I change the Artist Passcode?
A: Studio management chooses a single passcode shared by all artists. This passcode allows artists to access specific sections of the app.
Link to article about changing the Artist Passcode
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Q: What can artists access with the Artist Passcode?
A: The Artist Passcode provides access to the Artist Notes Pane (for previewing, notating, and signing waivers), searching for returning clients in the Returning Client Flow, the TRF Knowledge Base and Support interface, and the TRF Privacy Policy.
Link to article about Artist Passcode access
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Q: What can artists NOT access with the Artist Passcode?
A: The Artist Passcode does not allow access to vital admin features such as SUBSCRIPTIONS or TRF SETTINGS.
Link to article about restricted features for Artist Passcode
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Q: How do I load my studio logo into the TRF app?
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A: You can load your logo using AirDrop or take a landscape-mode photo of it with your iPad. Then, you can edit the image within your preferred iPad image editor. Logo management is a PRO subscription feature.
Link to article about loading studio logo
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Q: What information should I include in the Studio Credentials?
A: The Studio Credentials should include the studio name (both popular and legal), address, contact information (website URL, official contact email, and phone number), and any legal designations (such as LLC).
Link to article about Studio Credentials
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Q: What are Health Codes in the Studio Tab?
A: In the Health Codes section, you input all local and state health codes that govern your studio. You can find these on your current release form or by contacting your attorney or local health department.
Link to article about Health Codes -
Q: Can I use TRF app outside of the USA?
A: Yes! If your App Store shows TRF, you can download it. Also, you can set TRF to adapt to your regional address formatting in one tap, which allows both the studio and your clients to add their addresses in non-US address formatting.
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Q: Is access to Settings controlled for security?
A: The Master Passcode is the only way to access Settings, not the Artist Passcode. This design prevents accidental or malicious modifications by unauthorized staff.
For more details, see the section on Passcodes. -
Q: Are my entered settings backed up somehow?
A: Once you customize your TRF app with all your artists, legal clauses, logo, and other details, TRF will automatically back up your settings based on the login credentials you provided during setup. If you need to add another iPad or replace an old one, simply log in at startup, and your previous settings will be ready.
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Q: What is the Devices section in Settings for?
A: The Devices section displays the UDID (Unique Device Identifier) of the device in use and other iPads sharing the subscription (if applicable). There's also a button to copy the UDID for support requests.
Link to article about Devices section
FAQs: FORM OPTIONS Tab in TRF Settings
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Q: What are the Customizable Form Options in TRF?
A: TRF offers a variety of configurable form options to help you comply with health codes and meet legal requirements. These options include Welcome Message, Automatic Emailer, Optional Client Notes, Require Email, Require ID Photos, and Additional Form Settings.
More on Form Options
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Q: What use is the Welcome Message?
A: You can enable the Welcome Message and add a personalized greeting, local health information, or marketing message.
Link to article about Welcome Message Configuration -
Q: Can TRF app automatically email clients a copy of their waivers?
A: TRF's Automatic Emailer allows you to send clients a copy of their waiver and additional PDFs containing aftercare instructions, health information, or other legal disclosures.
Note: Currently, the Automatic Emailer works only with Gmail accounts. TRF is exploring support for other email providers. (This is a PRO subscription feature.)
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Q: Can TRF collect client email addresses?
A: In short, yes. You can set TRF to ask for opt-ins or you can require it if your local laws require that you give your clients a copy of their waiver. TRF = email it. Give = print it. These email addresses can be exported from TRF to your cloud in a tidy spreadsheet, along with all other non-health-related client information. If you are marketing to your clients, we suggest you ask them to opt in first. (Automatic Emailer and Exporting Reports are PRO subscription features.)
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Q: When should I require a second photo of a client's ID?
A: Enable "Require Second Photo of Government ID" if your government-issued ID has essential information on both sides. This will ensure that you capture all necessary details on the waiver.
Link to article about requiring second ID photos
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Q: Can I disable capturing client IDs altogether?
A: Yes, but TRF recommends capturing IDs, especially in the USA, for legal protection regarding client identity, particularly for minors and guardians. Disabling this feature will skip the ID photo step.
Link to article about capturing client ID photos
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Q: Why would I use Additional Form Settings in TRF app?
A: Use Additional Form Settings to present clients with extra information pages (PDFs) attached to their waivers. This is helpful for legally required disclosures or other important information.
Link to article about using Additional Form Settings
FAQs: EDITORS Tab in TRF Settings
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Q: What is the purpose of the TRF Editors tab?
A: The TRF Editors tab allows studio management to customize various aspects of the app, including health questions, legal clauses, and lists of commonly used supplies (needles, tubes, grips, pigments, thinners, and salves). This customization ensures compliance with health laws and streamlines the waiver completion process.
Link to article about the TRF Editors tab overview
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Q: How do I customize the health questions presented to clients?
A: The Health Editor provides complete control over the health questions shown to clients. You can show or hide preloaded questions and add custom questions within the Allergies, Diseases, and Health Conditions sections. You can also enable inputs for Medications and Time of Last Meal.
Link to article about using the Health Editor
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Q: How do I manage and customize legal clauses in TRF?
A: The Legal Editor allows you to add, remove, edit, and restore default legal clauses. You can also use specific formatting, like < > for your studio name and <B> </B> for bolding text. TRF also handles clauses for minors automatically based on the client's provided birthdate.
Link to article about using the Legal Editor
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Q: How do I customize the lists of pigments and thinners?
A: The Pigment and Thinner Editor allows you to manage the list of pigments and thinners artists can select when completing release forms. You can add, remove, and restore default items.
Link to article about using the Pigment and Thinner Editor
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Q: How do I manage the list of needles?
A: The Needle Editor allows you to manage the list of needles artists can select to add to the release form. You can add, remove, and restore default needle types.
Link to article about using the Needle Editor
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Q: How do I manage and customize the lists of grips and tubes?
A: The Grips and Tubes Editor allows you to manage the lists of disposable grips and tubes artists can select to add to their release forms. You can add, remove, and restore default items.
Link to article about using the Grips and Tubes Editor -
Q: How do I manage the list of salves?
A: The Salve Editor allows you to manage the list of salves (lubes, glides) available for artists to select. You can add, remove, and restore default items.
Link to article about using the Salve Editor
FAQs: REPORTS Tab in TRF Settings
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Q: How do I access the TRF Reports Settings?
A: You can access the TRF Reports Feature by navigating to Settings > Master Passcode > Reports.(This is a PRO Subscription feature.)
More on generating TRF Reports
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Q: What kind of data does TRF gather for reports?
A: TRF gathers financial and non-health client data, which is organized and ready for export to your studio cloud as a .csv spreadsheet file. (This is a PRO Subscription feature.)
More about TRF data gathering for reports
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Q: How do I generate a Financial Report?
A: To generate a financial report:
- Tap "GENERATE FINANCIAL REPORT."
- Select the desired report type (by artist, date range, both, or all financial data).
- The report will be uploaded to your connected cloud in the "Reports" folder.
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Q: Where can I find my Financial Reports?
A: Financial reports are saved in your connected cloud storage within the "Reports" folder. The file name includes the report type, date, and time in 24-hour format (e.g., financial_report_2024-12-09T22:12:09.12345xxx.csv).
More on finding your Financial Reports in your TRF CLOUD FOLDER
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Q: How do I export a Client List?
A: To export a Client List:
- Navigate to Settings > Master Passcode > Reports.
- Tap the "EXPORT CLIENT LIST" button.
- The list will be exported to your connected cloud in the "Reports" folder.
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Q: Where can I find my exported Client Lists?
A: Exported Client Lists are saved in your connected cloud storage within the "Reports" folder. The file name includes the report type, date, and time in 24-hour format (e.g., client_list_2024-12-09T22:12:09.12345xxx.csv).
More on finding your Client Lists in your TRF CLOUD FOLDER
FAQs: CLOUD Tab in TRF Settings
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Q: Which cloud services are compatible with TRF?
A: TRF is compatible with Google Drive, Dropbox, and OneDrive cloud services.
Link to article about TRF-compatible cloud services
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Q: Who should manage the connected cloud service?
A: It is strongly recommended that the cloud service connected to TRF is owned and managed by studio ownership, with carefully managed permissions and password access for security.
Link to article about cloud service management for TRF
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Q: How do I connect my cloud service to TRF?
A: To connect your existing cloud service:
- Select your cloud service (Google Drive, Dropbox, OneDrive, or Box).
- TRF will request permission to access your cloud.
- Depending on the cloud service, you may need to re-open the TRF app after connecting. The connection is confirmed when the slider turns gold.
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Q: How are folders organized in my connected cloud?
A: TRF automatically creates a folder called "Voluta Digital App [Year] Tattoo Release Forms" on your cloud. Within this main folder, two subfolders are created: "Reports" (for exported reports and lists) and "Waivers" (for generated waivers). A new main folder is created each year.
Link to article about TRF cloud folder organization
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Q: Where can I find my TRF folders in my cloud?
A: Navigate to your connected cloud storage (managed by studio ownership) and search for the folder by name (e.g., "Voluta Digital App 2025 Tattoo Release Forms").
Link to article about finding TRF folders in your cloud
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Q: How can I demonstrate compliance to health inspectors and legal teams?
A: To demonstrate your commitment to compliance, you can share the TRF Cloud Folder Flow with health inspectors and your legal team.
Link to article on TRF Cloud Folder Flow
FAQs: Artist Notes Pane
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Q: What is the Artist Notes Pane?
A: The Artist Notes Pane is used to finalize client waivers before uploading them to the cloud. It appears automatically after a client completes their waiver.
Link to an article explaining the Artist Notes Pane
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Q: How do I access the Artist Notes Pane?
A: Access requires either the Master Passcode or the Artist Passcode. Upon access, the "Client Health Considerations" screen is displayed.
Link to an article about accessing the Artist Notes Pane
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Q: What information is required/recommended in the Artist Notes Pane?
A: Only the artist's signature is *required* for upload. However, adding extra data is *strongly recommended* for legal protection and may be required by local/state laws.
Link to an article about required and recommended data
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Q: What data can I add to the Artist Notes Pane?
A: You can add information about Pigments, Disposables, Financials, Supporting Documents, and Artist Notes.
Link to an article about data entry categories
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Q: What pigment information can I record?
A: You can record the brand, color family, named color, batch numbers, and thinners used for each pigment.
Link to an article about recording pigment information
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Q: What disposable information can I record?
A: You can record information about needles (configuration number and sterilization numbers), tubes (sterilization numbers), grips (sterilization numbers), and in-session tattoo salves.
Link to an article about recording disposable information
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Q: What financial information can I record?
A: You can add financial data such as amount due, deposit, amount paid, total tax, and payment method. Financial reports can be exported in .csv format from Settings>Database>Generate financial report.
Link to an article about recording financial information
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Q: What types of Supporting Documents can I add?
A: The Artist Notes Pane is only accessible as the client finishes their section of a new waiver by searching and opening a Returning Client waiver or recalling a Save For Later waiver.
Link to an article about adding supporting documents
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Q: How can I get access to the Artist Notes Pane?
A: You can add a second ID, birth certificate, legal guardian ID, second government ID picture, a custom document, or an image from the iPad image library.
Link to an article about adding supporting documents
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Q: What does "Preview this waiver" do?
A: Previewing the waiver shows the artist an image of the final PDF before it's saved to the cloud. This allows the artist to verify the accuracy of the client's information, check the clarity of the ID photo, and quickly identify "yes" responses to health questions (highlighted in red).
Link to the article explaining waiver preview
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Q: When would I use "Make changes to the waiver"?
A: Use this option if you find unsatisfactory client inputs, such as unclear ID photos. This allows you to correct any issues before the waiver is uploaded.
Link to article about making changes to waivers
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Q: What is the "Add supporting documents" option for?
A: This option allows you to add supporting documents, such as additional ID or other relevant paperwork. While this option is also available later in the Artist Notes Pane, it can be helpful to photograph documents immediately and complete the rest of the waiver later.
Link to article about adding supporting documents
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Q: What are my options for finishing the waiver?
A: You can sign the waiver, tap "Options" (to preview, make changes, add documents, cancel, or start new), or tap "Save for Later."
Link to an article about finishing the waiver
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Q: When should I use "Cancel and start a new waiver"?
A: This option is used when the current waiver must be discarded, and a new one must be started.
Link to article about canceling and starting new waivers
FAQs: New Client Flow
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Q: What is the purpose of the New Client Flow?
A: The New Client Flow is designed to make the waiver process quick and engaging for new clients. It turns it into a brief "side quest" in the lobby. Clients complete the necessary paperwork independently on an iPad.
Link to New Client Flow Overview
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Q: How does the app guide clients through the New Client Flow?
A: TRF uses a client-driven, auto-advancing user interface. The app programmatically moves clients to the following input, using prominent buttons and a natural visual flow. A gold arrow allows for intuitive navigation backward and forward.
Link to Client-Driven Auto-Advancing UI
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Q: What are the six sections of the New Client Flow?
A: Clients provide data in the following six sections: ID CAPTURE/ID VERIFY, BIO, THE ART, SOCIAL, HEALTH, and LEGAL.
Link to New Client Flow sections
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Q: How long does the New Client Flow typically take?
A: The New Client Flow is designed to be quick and efficient. It usually takes clients around five minutes to complete.
Link to New Client Flow Overview
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Q: Does the client need help from studio staff to use the New Client Flow?
A: No. The New Client Flow is designed for self-service. Clients can easily complete the process independently on the iPad without needing assistance from staff.
Link to New Client Experience
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Q: What types of information are collected from clients in the BIO section?
A: The BIO section collects essential biographical information, including: Name (first and last), Gender, Pronouns, Date of Birth, Citizenship, Address, Phone Number, and Emergency Contact information.
Link to BIO section details
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Q: What does the client provide in THE ART section?
A: In the ART section, clients provide a brief description of their desired tattoo, choose the tattoo location on their body, and select the artist who will perform the tattoo.
Link to THE ART section information
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Q: What is the purpose of the SOCIAL section?
A: The SOCIAL section asks clients how they found the studio and allows them to opt into marketing communications and social media connections. It also may collect a legally required email address.
Link to SOCIAL section details
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Q: What type of client health information is collected by TRF app?
A: The HEALTH section collects information about Allergies, Diseases, Health Conditions, Medications (if applicable), and Time of Last Meal. Studio management controls which of these questions are shown to clients. Note: TRF does not include client health information when the TRF Report feature, "Upload Client List," is activated. Further, neither Voluta Digital nor TRF app sells client data of ANY sort, ever. See our Privacy Policy for more details.
Link to HEALTH section details
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Q: What happens in the LEGAL section?
A: In the LEGAL section, clients are presented with individual legal clauses to read and initial. The app guides them through each clause before they provide their legal signature.
Link to LEGAL section information
FAQs: Returning Client Flow
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Q: What is the Returning Client Flow?
A: The Returning Client Flow is a fast-track process for clients who return for sessions on the same tattoo. It significantly reduces the time required for waiver submission, which thrills those clients and makes them love you all the more.
Link to Returning Client Flow Overview-
Q: How much time does the Returning Client feature really save?
A: While the initial waiver submission can take about five minutes, subsequent submissions using the Returning Client Flow can take less than 10 seconds if no changes are needed.
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Q: How does a client submit a Returning Client waiver?
A: The client or staff member accesses the Returning Client flow by:
- Tapping "RETURNING CLIENT" on the welcome screen.
- Entering the master or artist passcode.
- Search for the client's name or use search filters.
- Selecting the client's previously submitted waiver.
- Tapping "GO," reading the provided information, signing, and resubmitting.
Read more
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Q: Can changes be made to a returning client's waiver?
A: Yes! The "OPTIONS" button provides access to:
- CLIENT OPTIONS: Edit waiver data or start a new waiver.
- ARTIST OPTIONS: Edit artist notes.
Read more
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Q: When should I not use the Returning Client feature?
A: The Returning Client feature should not be used when a client is getting a new tattoo. Because the artwork and tattoo placement change, a new waiver is legally required for each new tattoo. Resubmitting a previous waiver will not cover the new procedure.
Link to article about when not to use the Returning Client feature
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Q: Who should ideally manage the Returning Client process?
A: Based on our experience with TRF in our studio, we recommend that studio staff manage the Returning Client process. This ensures client privacy and prevents clients from 'accidentally' accessing other clients' waivers.
Link to article about who should manage the Returning Client feature
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Q: What good is the artist in the Returning Client Flow?
A: The artist should carefully review the previously submitted waiver in the RETURNING CLIENT WAIVER VIEWER, paying close attention to any client health indications.
Link to article about artist responsibilities when using the Returning Client feature
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Q: What search filters are available to find previous waivers?
A: You can search for previous waivers by:
- Client's first and/or last name.
- Artist.
- Date Range.
- Date Range and Artist.
- Client birth year.
- Minors (>age 18).
Link to search filter options
FAQs: Save For Later Client Flow
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Q: What is the "Save For Later" feature?
A: The "Save For Later" feature in TRF allows studio staff to pause a client's waiver after they have completed their portion but before the artist adds their notes. This is useful for managing multiple clients who must complete tattoo release forms. Read more
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Q: How does the TRF "Save For Later" tattoo waiver process work?
A: After a client completes their part of the waiver, staff can tap "SAVE FOR LATER." This saves the incomplete waiver and resets the app for the next client. To retrieve a saved waiver, tap the "RETURNING CLIENT" button. The unfinished waivers are queued for completion. Read more
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Q: When is the "Save For Later" feature most useful?
A: This feature is especially beneficial for busy studios with multiple iPads and a high volume of clients, such as during walk-in hours.
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Q: How does a tattoo artist use the "Saved For Later" waiver feature?
A: The artist can recall the incomplete waiver, review the client's health considerations, add their own notes in the Artist Notes Pane, preview the waiver, add supporting documents, and sign and upload the completed waiver to the cloud. Read more
FAQs: TRF Cloud Folder Flow
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Q: What and where is the TRF Cloud Folder Flow?
A: This flow is not inside TRF app. It is your cloud interface, its functions, and the folder TRF puts there, full of your waivers and reports. This flow might also be called "Knowing and Managing my Studio Cloud Interface." We call this the "TRF Cloud Folder Flow" to help you understand how to use your cloud.
Link to an article explaining the TRF Cloud Folder Flow
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Q: Which cloud services are compatible with TRF?
A: TRF is compatible with Google Drive, Dropbox, and OneDrive cloud services.
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Q: Who should manage the connected cloud service?
A: It is strongly recommended that the cloud service connected to TRF is owned and managed by studio ownership, with carefully managed permissions and password access for security.
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Q: Where can I find my TRF folders in my cloud?
A: Navigate to your connected cloud storage (managed by studio ownership) and search for the folder by name (e.g., "Voluta Digital App 2025 Tattoo Release Forms"). Read more
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Q: How can TRF app help my health inspectors and legal teams?
A: To demonstrate your commitment to compliance, you can share the TRF Cloud Folder with health inspectors and your legal team. Read more
FAQs: Basic PDF Creation
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Q: What applications can I use to create simple PDFs to share through TRF app?
A: For simple PDFs, you can use applications like Google Docs, Microsoft Word, or Pages. For more complex layouts, LibreOffice or Adobe InDesign are recommended.
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Q: What is the recommended method for creating a PDF that TRF will use?
A: You should export to PDF (or use "Save As PDF"), as this generally preserves formatting and metadata better than printing.
FAQs: TRF Waivers as PDFs
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Q: What makes TRF waivers so effective?
A: TRF generates clean, organized legal documents in PDF format, including searchable text and full-color images of IDs, birth certificates, client designs, and other supporting documents. The waivers compile data from the client, the artist, and the studio. See an example TRF release form
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Q: How is client data organized on the waiver?
A: Client-entered data is reported in the same order provided, in clearly marked sections: ID PHOTO, BIO, THE ART, SOCIAL, HEALTH, and LEGAL. Read more
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Q: What information does the artist add to the waiver?
A: The artist adds data after the client completes their section, including information about pigments, disposable gear, sterilization dates, session notes, and supporting documents. Read more
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Q: What information does the studio add to the waiver?
A: Each waiver is populated with information entered in TRF settings by studio management (or the solo artist), including details about the legal entity, regulating codes, and chosen health and legal questions. Read more
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Q: Why does TRF use PDFs for waivers?
A: PDFs offer several advantages for digital waivers, including:
- Searchability
- Accessibility on any device
- Consistent formatting
- Compact file size
- Security features (password protection, encryption, redaction)
- Ability to include images and other non-text elements
- Ease of sharing and cloud storage
- Printability (if needed)
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Erin's Edit
FAQs: TRF App Overview
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Q: What is TRF App?
A: TRF App is a dedicated iPad application that replaces traditional paper-based release forms with a streamlined digital solution. TRF will be available on other platforms soon, starting with Android devices.
Link to an article explaining TRF App in detail
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Q: Can I see an example waiver of a Tattoo Release Forms App Waiver?
A: Yes, you can see one here in our Knowledge Base and inside TRF app. Go to>Settings>Main Menu>Example TRF Waiver. Read more
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Q: Who is TRF App for?
A: TRF caters to tattoo artists and studios of all sizes, from solo artists to large-scale franchises.
Link to an article about TRF App's target users
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Q: Is TRF App customizable?
A: Absolutely! TRF is fully customizable to fit the specific needs of your studio or individual practice. You can easily adjust settings and features within the app itself.
Link to an article about TRF App customization options
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Q: How does TRF benefit me?
A: TRF offers several key benefits:
- Paperless Workflow: Eliminate the hassle of managing stacks of paper forms.
- Increased Efficiency: Streamline your client onboarding process.
- Enhanced Organization: Easily search and retrieve client tattoo release forms.
- Improved Client Experience: Provide a professional and modern experience for your clients.
- Legal Protection: Ensure you have legally sound and adequately documented client consent.
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Q: Can I scale TRF to fit my studio's growth?
A: Yes, TRF is incredibly scalable. Whether you're a solo artist or part of a large studio, you can easily adjust the app's features and settings to accommodate your needs. Read More
FAQs: TRF App Flows
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Q: What are TRF App Flows?
A: TRF App Flows are sequences of screens designed to guide different users through specific tasks within TRF app. This approach simplifies the user experience by providing targeted access to relevant features.
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Q: How do Flows reduce the learning curve?
A: Users only need to learn the flows relevant to their jobs by focusing on role-specific tasks, minimizing onboarding stress.
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Q: Which flows do Tattoo Clients use?
A: Tattoo clients primarily use the New Client Flow and Returning Client Flow.
- New Client Flow
- Returning Client Flow
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Q: Which flows do Tattoo Artists use?
A: Tattoo artists use the Artist Notes Pane Flow, Returning Client Flow, Save for Later Flow, and Main Menu Flow.
- Artist Notes Pane Flow
- Returning Client Flow
- Save for Later Flow
- Main Menu Flow
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Q: Which flows do Client-facing Studio Staff use?
A: Client-facing studio staff use the Main Menu Flow, New Client Flow, Artist Notes Pane Flow, Save for Later Flow, and Returning Client Flow.
- Main Menu Flow
- New Client Flow
- Artist Notes Pane Flow
- Save for Later Flow
- Returning Client Flow
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Q: Which flows do Studio Management primarily work in?
A: Studio management primarily focuses on the Initial Setup Flow, Main Menu Flow, and Settings Flow, although they have access to all flows.
- Initial Setup Flow
- Main Menu Flow
- Settings Flow
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Q: Which flow do Health Departments and Legal Teams use?
A: Health Departments and Legal Teams primarily use the TRF Cloud Folder Flow to access waivers.
Link to an article on TRF Cloud Folder Flow
FAQs: Initial Setup Flow
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Q: Who should perform the initial setup of the TRF app?
A: The initial setup should be performed by the party with majority ownership and liability for the studio. This ensures accuracy and accountability.
Settings Flow>Studio Tab
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Q: Why is accuracy important as I set up TRF app?
A: Accuracy is essential because the information entered during setup populates the waivers generated by TRF. These waivers are designed to keep your studio in compliance and may be crucial in case of legal or health department issues.
Settings Flow>Studio Tab
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Q: What information is recommended to gather before starting the setup process?
A: While TRF requires minimal information for setup, we recommend gathering more comprehensive information to enhance compliance. The link below provides examples of recommended information.
Settings Flow>Studio Tab
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Q: What is the minimum information required for TRF app setup?
A: The minimum required information includes the studio name (both popular and legal), at least one artist's name, and at least one enabled and linked cloud service.
Settings Flow>Studio Tab
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Q: What if I don't link a cloud service during setup?
A: TRF app won't function without a cloud link, as it will have no place to put the waivers and reports it generates.
Settings Flow>Studio Tab
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Q: How does the initial setup information relate to the waivers TRF generates?
A: The information entered during the initial setup directly populates the waivers generated by TRF. This ensures the waivers contain accurate and relevant details about your studio and artists.
Settings Flow>Studio Tab
FAQs: Main Menu Flow
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Q: How do I access the Main Menu in the TRF app?
A: You can access the Main Menu by tapping the Menu Icon, represented by three stacked lines in the top right corner of the screen. Link to an article on the Main Menu.
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Q: What features are available in the Main Menu?
A: The Main Menu provides access to the following categories: Settings, Subscriptions, About Voluta Digital, Knowledge Base and Support, and Privacy Policy. Link to an article on the Main Menu.
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Q: What does the "Settings" category in the Main Menu do?
A: The "Settings" category allows studio management to customize various aspects of the TRF app.
Link to an overview article on TRF app Settings
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Q: How are the settings organized within the "Settings" category?
A: The settings are organized into six intuitive tabs for easy navigation and customization.
Link to an article detailing the six Settings tabs
FAQs: Subscriptions
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Q: What can I do in the Subscriptions pane?
A: The Subscriptions pane allows studio management to choose a monthly TRF subscription level, restore previous subscriptions, and view Apple’s Terms and Conditions.
Link to an article explaining the Subscriptions pane
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Q: Can I change my TRF subscription level?
A: Yes, studios can upgrade or downgrade their subscription at any time.
Link to an article about managing TRF subscriptions
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Q: Who can access the Subscriptions interface?
A: Only studio management with the Master Passcode can access the Subscriptions interface. Artist passcodes will not work.
Link to an article about user roles and access in TRF
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Q: How do I restore a previous TRF subscription on a new device?
A: To restore a subscription:
Link to an article with step-by-step instructions on restoring subscriptions
1. Tap "RESTORE SUBSCRIPTIONS."
2. You will be prompted for your Apple ID password.
3. Once entered, Your valid subscription will be activated on the new device. You can verify this on the SUBSCRIPTIONS screen.
FAQs: Knowledge Base and Support
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Q: How can I access the TRF Knowledge Base (KB)?
A: There are two ways to access the TRF Knowledge Base (KB):
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Within the TRF app: The KB is readily available anytime within the TRF app for artists and studio staff – no passcode required! You can search support articles or submit a request for human support directly from the app.
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On the Voluta Digital website: The KB is also publicly available on the Voluta Digital website at tattoorealeaseformsapp.com
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Q: Does TRF offer phone support?
A: Currently, TRF offers email support rather than phone support. This allows for a more thorough exchange of information, as you can describe your issue, attach screenshots if necessary, and receive a detailed response from our support team.
You can email our team at answers@volutaditial.com
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Q: Who staffs the TRF support team?
A: The TRF support team comprises real tattoo artists, not bots! They understand the challenges you face in the studio and are dedicated to helping you resolve issues efficiently.
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Q: How can I submit a support request?
A: If you can't find the answer to your question in the KB, you can easily submit a support request directly within the TRF app. This allows you to connect with our human support team for personalized assistance.
You can email our team at answers@volutaditial.com
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Q: Where can I find the TRF Privacy Policy?
A: The Voluta Digital and TRF Privacy Policy is always publicly accessible on this very page. You can tap the link to read the complete terms and conditions. tattoorealeaseformsapp.com
FAQs: STUDIO Tab in TRF Settings
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Q: Who can access the TRF app Settings?
A: Only studio management with the Master Passcode can access the Settings. Artist passcodes will not work.
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Q: What happens if I lose my Master Passcode?
A: If the Master Passcode is lost, TRF app must be uninstalled and downloaded again. Therefore, it is crucial to keep the Master Passcode in a safe place.
Link to article about changing the Master Passcode under the Settings Flow
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Q: How do I change the Master Passcode?
A: The default Master Passcode is 1234. You can change it within the Settings. This code grants access to all features and is intended for management only.
Link to article about changing the Master Passcode
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Q: How do I change the Artist Passcode?
A: Studio management chooses a single passcode shared by all artists. This passcode allows artists to access specific sections of the app.
Link to article about changing the Artist Passcode
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Q: What can artists access with the Artist Passcode?
A: The Artist Passcode provides access to the Artist Notes Pane (for previewing, notating, and signing waivers), searching for returning clients in the Returning Client Flow, the TRF Knowledge Base and Support interface, and the TRF Privacy Policy.
Link to article about Artist Passcode access
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Q: What can artists NOT access with the Artist Passcode?
A: The Artist Passcode does not allow access to vital admin features such as SUBSCRIPTIONS or TRF SETTINGS.
Link to article about restricted features for Artist Passcode
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Q: How do I load my studio logo into the TRF app?
A: You can load your logo using AirDrop or take a landscape-mode photo of it with your iPad. Then, you can edit the image within your preferred iPad image editor.
Link to article about loading studio logo
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Q: What information should I include in the Studio Credentials?
A: The Studio Credentials should include the studio name (both popular and legal), address, contact information (website URL, official contact email, and phone number), and any legal designations (such as LLC).
Link to article about Studio Credentials
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Q: What are Health Codes in the Studio Tab?
A: In the Health Codes section, you input all local and state health codes that govern your studio. You can find these on your current release form or by contacting your attorney or local health department.
Link to article about Health Codes
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Q: Is access to Settings controlled for security?
A: The Master Passcode is the only way to access Settings, not the Artist Passcode. This design prevents accidental or malicious modifications by unauthorized staff.
For more details, see the section on Passcodes.
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Q: Are my entered settings backed up somehow?
A: Once you customize your TRF app with all your artists, legal clauses, logo, and other details, TRF will automatically back up your settings based on the login credentials you provided during setup. If you need to add another iPad or replace an old one, simply log in at startup, and your previous settings will be ready.
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Q: What is the Devices section in Settings for?
A: The Devices section displays the UDID (Unique Device Identifier) of the device in use and other iPads sharing the subscription (if applicable). There's also a button to copy the UDID for support requests.
Link to article about Devices section
FAQs: FORM OPTIONS Tab in TRF Settings
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Q: What are the Customizable Form Options in TRF?
A: TRF offers a variety of configurable form options to help you comply with health codes and meet legal requirements. These options include Welcome Message, Automatic Emailer, Optional Client Notes, Require Email, Require ID Photos, and Additional Form Settings.
Link to an overview of Configurable Form Options
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Q: What use is the Welcome Message?
A: You can enable the Welcome Message and add a personalized greeting, local health information, or marketing message.
Link to article about Welcome Message Configuration
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Q: Can TRF app automatically email clients a copy of their waivers?
A: TRF's Automatic Emailer allows you to send clients a copy of their waiver and additional PDFs containing aftercare instructions, health information, or other legal disclosures.
Note: Currently, the Automatic Emailer works only with Gmail accounts. TRF is exploring support for other email providers.
Link to article about Automatic Emailer Configuration
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Q: Can TRF collect client email addresses?
A: Enabling the Automatic Emailer or requiring a copy of the waiver emailed to the client will automatically prompt clients for their email addresses. These email addresses and all other non-health-related client information can be exported from TRF to your cloud in a tidy spreadsheet. If you are marketing to your clients, we suggest you ask them to opt in first.
Link to article about collecting client emails
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Q: When should I require a second photo of a client's ID?
A: Enable "Require Second Photo of Government ID" if your government-issued ID has essential information on both sides. This will ensure that you capture all necessary details on the waiver.
Link to article about requiring second ID photos
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Q: Can I disable capturing client IDs altogether?
A: Yes, but TRF recommends capturing IDs, especially in the USA, for legal protection regarding client identity, particularly for minors and guardians. Disabling this feature will skip the ID photo step.
Link to article about capturing client ID photos
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Q: Why would I use Additional Form Settings in TRF app?
A: Use Additional Form Settings to present clients with extra information pages (PDFs) attached to their waivers. This is helpful for legally required disclosures or other important information.
Link to article about using Additional Form Settings
FAQs: EDITORS Tab in TRF Settings
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Q: What is the purpose of the TRF Editors tab?
A: The TRF Editors tab allows studio management to customize various aspects of the app, including health questions, legal clauses, and lists of commonly used supplies (needles, tubes, grips, pigments, thinners, and salves). This customization ensures compliance with health laws and streamlines the waiver completion process.
Link to article about the TRF Editors tab overview
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Q: How do I customize the health questions presented to clients?
A: The Health Editor provides complete control over the health questions shown to clients. You can show or hide preloaded questions and add custom questions within the Allergies, Diseases, and Health Conditions sections. You can also enable inputs for Medications and Time of Last Meal.
Link to article about using the Health Editor
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Q: How do I manage and customize legal clauses in TRF?
A: The Legal Editor allows you to add, remove, edit, and restore default legal clauses. You can also use specific formatting, like < > for your studio name and <B> </B> for bolding text. TRF also handles clauses for minors automatically based on the client's provided birthdate.
Link to article about using the Legal Editor
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Q: How do I customize the lists of pigments and thinners?
A: The Pigment and Thinner Editor allows you to manage the list of pigments and thinners artists can select when completing release forms. You can add, remove, and restore default items.
Link to article about using the Pigment and Thinner Editor
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Q: How do I manage the list of needles?
A: The Needle Editor allows you to manage the list of needles artists can select to add to the release form. You can add, remove, and restore default needle types.
Link to article about using the Needle Editor
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Q: How do I manage and customize the lists of grips and tubes?
A: The Grips and Tubes Editor allows you to manage the lists of disposable grips and tubes artists can select to add to their release forms. You can add, remove, and restore default items.
Link to article about using the Grips and Tubes Editor
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Q: How do I manage the list of salves?
A: The Salve Editor allows you to manage the list of salves (lubes, glides) available for artists to select. You can add, remove, and restore default items.
Link to article about using the Salve Editor
FAQs: REPORTS Tab in TRF Settings
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Q: How do I access the TRF Reports?
A: You can access the TRF Reports by navigating to Settings > Master Passcode > Reports.
Link to article about accessing TRF Reports
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Q: What kind of data does TRF gather for reports?
A: TRF gathers financial and non-health client data, which can be exported as organized spreadsheets (.csv files).
Link to article about TRF data gathering for reports
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Q: How do I generate a Financial Report?
A: To generate a financial report:
- Tap "GENERATE FINANCIAL REPORT."
- Select the desired report type (by artist, date range, both, or all financial data).
- The report will be uploaded to your connected cloud in the "Reports" folder.
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Q: Where can I find my Financial Reports?
A: Financial reports are saved in your connected cloud storage within the "Reports" folder. The file name includes the report type, date, and time in 24-hour format (e.g., financial_report_2024-12-09T22:12:09.12345xxx.csv).
Link to article about finding Financial Reports
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Q: How do I export a Client List?
A: To export a Client List:
- Navigate to Settings > Master Passcode > Reports.
- Tap the "EXPORT CLIENT LIST" button.
- The list will be exported to your connected cloud in the "Reports" folder.
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Q: Where can I find my exported Client Lists?
A: Exported Client Lists are saved in your connected cloud storage within the "Reports" folder. The file name includes the report type, date, and time in 24-hour format (e.g., client_list_2024-12-09T22:12:09.12345xxx.csv).
Link to article about finding exported Client Lists
FAQs: CLOUD Tab in TRF Settings
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Q: Which cloud services are compatible with TRF?
A: TRF is compatible with Google Drive, Dropbox, OneDrive, and Box cloud services.
Link to article about TRF-compatible cloud services
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Q: Who should manage the connected cloud service?
A: It is strongly recommended that the cloud service connected to TRF is owned and managed by studio ownership, with carefully managed permissions and password access for security.
Link to article about cloud service management for TRF
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Q: How do I connect my cloud service to TRF?
A: To connect your existing cloud service:
- Select your cloud service (Google Drive, Dropbox, OneDrive, or Box).
- TRF will request permission to access your cloud.
- Depending on the cloud service, you may need to re-open the TRF app after connecting. The connection is confirmed when the slider turns gold.
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Q: How are folders organized in my connected cloud?
A: TRF automatically creates a folder called "Voluta Digital App [Year] Tattoo Release Forms" on your cloud. Within this main folder, two subfolders are created: "Reports" (for exported reports and lists) and "Waivers" (for generated waivers). A new main folder is created each year.
Link to article about TRF cloud folder organization
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Q: Where can I find my TRF folders in my cloud?
A: Navigate to your connected cloud storage (managed by studio ownership) and search for the folder by name (e.g., "Voluta Digital App 2024 Tattoo Release Forms").
Link to article about finding TRF folders in your cloud
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Q: How can I demonstrate compliance to health inspectors and legal teams?
A: To demonstrate your commitment to compliance, you can share the TRF Cloud Folder Flow with health inspectors and your legal team.
Link to article on TRF Cloud Folder Flow
FAQs: Artist Notes Pane
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Q: What is the Artist Notes Pane?
A: The Artist Notes Pane is used to finalize client waivers before uploading them to the cloud. It appears automatically after a client completes their waiver.
Link to an article explaining the Artist Notes Pane
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Q: How do I access the Artist Notes Pane?
A: Access requires either the Master Passcode or the Artist Passcode. Upon access, the "Client Health Considerations" screen is displayed.
Link to an article about accessing the Artist Notes Pane
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Q: What information is required/recommended in the Artist Notes Pane?
A: Only the artist's signature is *required* for upload. However, adding extra data is *strongly recommended* for legal protection and may be required by local/state laws.
Link to an article about required and recommended data
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Q: What data can I add to the Artist Notes Pane?
A: You can add information about Pigments, Disposables, Financials, Supporting Documents, and Artist Notes.
Link to an article about data entry categories
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Q: What pigment information can I record?
A: You can record the brand, color family, named color, batch numbers, and thinners used for each pigment.
Link to an article about recording pigment information
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Q: What disposable information can I record?
A: You can record information about needles (configuration number and sterilization numbers), tubes (sterilization numbers), grips (sterilization numbers), and in-session tattoo salves.
Link to an article about recording disposable information
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Q: What financial information can I record?
A: You can add financial data such as amount due, deposit, amount paid, total tax, and payment method. Financial reports can be exported in .csv format from Settings>Database>Generate financial report.
Link to an article about recording financial information
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Q: What types of Supporting Documents can I add?
A: The Artist Notes Pane is only accessible as the client finishes their section of a new waiver by searching and opening a Returning Client waiver or recalling a Save For Later waiver.
Link to an article about adding supporting documents
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Q: How can I get access to the Artist Notes Pane?
A: You can add a second ID, birth certificate, legal guardian ID, second government ID picture, a custom document, or an image from the iPad image library.
Link to an article about adding supporting documents
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Q: What does "Preview this waiver" do?
A: Previewing the waiver shows the artist an image of the final PDF before it's saved to the cloud. This allows the artist to verify the accuracy of the client's information, check the clarity of the ID photo, and quickly identify "yes" responses to health questions (highlighted in red).
Link to the article explaining waiver preview
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Q: When would I use "Make changes to the waiver"?
A: Use this option if you find unsatisfactory client inputs, such as unclear ID photos. This allows you to correct any issues before the waiver is uploaded.
Link to article about making changes to waivers
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Q: What is the "Add supporting documents" option for?
A: This option allows you to add supporting documents, such as additional ID or other relevant paperwork. While this option is also available later in the Artist Notes Pane, it can be helpful to photograph documents immediately and complete the rest of the waiver later.
Link to article about adding supporting documents
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Q: What are my options for finishing the waiver?
A: You can sign the waiver, tap "Options" (to preview, make changes, add documents, cancel, or start new), or tap "Save for Later."
Link to an article about finishing the waiver
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Q: When should I use "Cancel and start a new waiver"?
A: This option is used when the current waiver must be discarded, and a new one must be started.
Link to article about canceling and starting new waivers
FAQs: New Client Flow
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Q: What is the purpose of the New Client Flow?
A: The New Client Flow is designed to make the waiver process quick and engaging for new clients. It turns it into a brief "side quest" in the lobby. Clients complete the necessary paperwork independently on an iPad.
Link to New Client Flow Overview
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Q: How does the app guide clients through the New Client Flow?
A: TRF uses a client-driven, auto-advancing user interface. The app programmatically moves clients to the following input, using prominent buttons and a natural visual flow. A gold arrow allows for intuitive navigation backward and forward.
Link to Client-Driven Auto-Advancing UI
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Q: What are the six sections of the New Client Flow?
A: Clients provide data in the following six sections: ID CAPTURE/ID VERIFY, BIO, THE ART, SOCIAL, HEALTH, and LEGAL.
Link to New Client Flow sections
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Q: How long does the New Client Flow typically take?
A: The New Client Flow is designed to be quick and efficient. It usually takes clients around five minutes to complete.
Link to New Client Flow Overview
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Q: Does the client need help from studio staff to use the New Client Flow?
A: No. The New Client Flow is designed for self-service. Clients can easily complete the process independently on the iPad without needing assistance from staff.
Link to New Client Experience
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Q: What types of information are collected from clients in the BIO section?
A: The BIO section collects essential biographical information, including: Name (first and last), Gender, Pronouns, Date of Birth, Citizenship, Address, Phone Number, and Emergency Contact information.
Link to BIO section details
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Q: What does the client provide in THE ART section?
A: In the ART section, clients provide a brief description of their desired tattoo, choose the tattoo location on their body, and select the artist who will perform the tattoo.
Link to THE ART section information
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Q: What is the purpose of the SOCIAL section?
A: The SOCIAL section asks clients how they found the studio and allows them to opt into marketing communications and social media connections. It also may collect a legally required email address.
Link to SOCIAL section details
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Q: What type of client health information is collected by TRF app?
A: The HEALTH section collects information about Allergies, Diseases, Health Conditions, Medications (if applicable), and Time of Last Meal. Studio management controls which of these questions are shown to clients. Note: TRF does not include client health information when the TRF Report feature, "Upload Client List," is activated. Further, neither Voluta Digital nor TRF app sells client data of ANY sort, ever.
See our Privacy Policy for more details.
Link to HEALTH section details
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Q: What happens in the LEGAL section?
A: In the LEGAL section, clients are presented with individual legal clauses to read and initial. The app guides them through each clause before they provide their legal signature.
Link to LEGAL section information
FAQs: Returning Client Flow
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Q: What is the Returning Client Flow?
A: The Returning Client Flow is a fast-track process for clients who return for sessions on the same tattoo. It significantly reduces the time required for waiver submission, which thrills those clients and makes them love you all the more.
Link to Returning Client Flow Overview-
Q: How much time does the Returning Client feature really save?
A: While the initial waiver submission can take about five minutes, subsequent submissions using the Returning Client Flow can take less than 10 seconds if no changes are needed.
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Q: How does a client submit a Returning Client waiver?
A: The client or staff member accesses the Returning Client flow by:
- Tapping "RETURNING CLIENT" on the welcome screen.
- Entering the master or artist passcode.
- Search for the client's name or use search filters.
- Selecting the client's previously submitted waiver.
- Tapping "GO," reading the provided information, signing, and resubmitting.
Read more
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Q: Can changes be made to a returning client's waiver?
A: Yes! The "OPTIONS" button provides access to:
- CLIENT OPTIONS: Edit waiver data or start a new waiver.
- ARTIST OPTIONS: Edit artist notes.
Read more
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Q: When should I not use the Returning Client feature?
A: The Returning Client feature should not be used when a client is getting a new tattoo. Because the artwork and tattoo placement change, a new waiver is legally required for each new tattoo. Resubmitting a previous waiver will not cover the new procedure.
Link to article about when not to use the Returning Client feature
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Q: Who should ideally manage the Returning Client process?
A: Based on our experience with TRF in our studio, we recommend that studio staff manage the Returning Client process. This ensures client privacy and prevents clients from 'accidentally' accessing other clients' waivers.
Link to article about who should manage the Returning Client feature
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Q: What good is the artist in the Returning Client Flow?
A: The artist should carefully review the previously submitted waiver in the RETURNING CLIENT WAIVER VIEWER, paying close attention to any client health indications.
Link to article about artist responsibilities when using the Returning Client feature
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Q: What search filters are available to find previous waivers?
A: You can search for previous waivers by:
- Client's first and/or last name.
- Artist.
- Date Range.
- Date Range and Artist.
- Client birth year.
- Minors (>age 18).
Link to search filter options
FAQs: Save For Later Client Flow
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Q: What is the "Save For Later" feature?
A: The "Save For Later" feature in TRF allows studio staff to pause a client's waiver after they have completed their portion but before the artist adds their notes. This is useful for managing multiple clients who must complete tattoo release forms. Read more
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Q: How does the TRF "Save For Later" tattoo waiver process work?
A: After a client completes their part of the waiver, staff can tap "SAVE FOR LATER." This saves the incomplete waiver and resets the app for the next client. To retrieve a saved waiver, tap the "RETURNING CLIENT" button. The unfinished waivers are queued for completion. Read more
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Q: When is the "Save For Later" feature most useful?
A: This feature is especially beneficial for busy studios with multiple iPads and a high volume of clients, such as during walk-in hours.
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Q: How does a tattoo artist use the "Saved For Later" waiver feature?
A: The artist can recall the incomplete waiver, review the client's health considerations, add their own notes in the Artist Notes Pane, preview the waiver, add supporting documents, and sign and upload the completed waiver to the cloud. Read more
FAQs: TRF Cloud Folder Flow
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Q: What and where is the TRF Cloud Folder Flow?
A: This flow is not inside TRF app. It is your cloud interface, its functions, and the folder TRF puts there, full of your waivers and reports. This flow might also be called "Knowing and Managing my Studio Cloud Interface." We call this the "TRF Cloud Folder Flow" to help you understand how to use your cloud.
Link to an article explaining the TRF Cloud Folder Flow
FAQs: Basic PDF Creation
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Q: What applications can I use to create simple PDFs to share through TRF app?
A: For simple PDFs, you can use applications like Google Docs, Microsoft Word, or Pages. For more complex layouts, LibreOffice or Adobe InDesign are recommended. Learn more about Creating Modern PDFs for use in TRF app: A Comprehensive Guide
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Q: What is the recommended method for creating a PDF that TRF will use?
A: You should export to PDF (or use "Save As PDF"), as this generally preserves formatting and metadata better than printing. Learn more about Creating Modern PDFs for use in TRF app: A Comprehensive Guide
FAQs: TRF Waivers as PDFs
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Q: What makes TRF waivers so effective?
A: TRF generates clean, organized legal documents in PDF format, including searchable text and full-color images of IDs, birth certificates, client designs, and other supporting documents. The waivers compile data from the client, the artist, and the studio. See an example TRF release form
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Q: How is client data organized on the waiver?
A: Client-entered data is reported in the same order provided, in clearly marked sections: ID PHOTO, BIO, THE ART, SOCIAL, HEALTH, and LEGAL. Read more
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Q: What information does the artist add to the waiver?
A: The artist adds data after the client completes their section, including information about pigments, disposable gear, sterilization dates, session notes, and supporting documents. Read more
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Q: What information does the studio add to the waiver?
A: Each waiver is populated with information entered in TRF settings by studio management (or the solo artist), including details about the legal entity, regulating codes, and chosen health and legal questions. Read more
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Q: Why does TRF use PDFs for waivers?
A: PDFs offer several advantages for digital waivers, including:
- Searchability
- Accessibility on any device
- Consistent formatting
- Compact file size
- Security features (password protection, encryption, redaction)
- Ability to include images and other non-text elements
- Ease of sharing and cloud storage
- Printability (if needed)
FAQs: How can we connect with TRF on social media?
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Q: Does Tattoo Release Forms App have an Instagram and Facebook?
A: Yes! We'd love for you to follow us @TattooReleaseFormsApp (Click here for the Instagram Link) and on Facebook (Click here for the Facebook Link) .
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Q: Does Tattoo Release Forms App ever shout out or share content from studios?
A: Yes! We love supporting artists who use TRF. Give us a tag, invite us to collaborate, or add us to your hashtag list (#tattooreleaseformsapp). We especially love seeing your TRF setup in your studio! Shoot us a video or picture, and we'll share it with the world!